We’re not a call center dispatching random contractors. Tri State Restoration Services is a hands-on, local crew that knows Mason and the surrounding Warren County communities well. Our technicians have handled everything from minor appliance leaks in suburban kitchens to major storm damage across commercial properties, and we bring that experience to every job, large or small.
Every technician on our team carries IICRC and NAMP certification, and we price every job through Xactimate, the same software insurance adjusters use. That means the estimate you receive is accurate, fair, and built to withstand scrutiny during the claims process. We’d rather earn your trust with straightforward numbers than win a job with a lowball quote we can’t honor.
A leaking appliance, burst pipe, or roof failure can soak through drywall, subfloor, and insulation within hours. We pull the water out fast, set up commercial dehumidifiers, and monitor moisture levels until everything reads dry, not just looks dry.
After a fire, the structure itself often needs as much attention as the visible burn marks. We evaluate framing, electrical, and load-bearing elements before beginning repairs, so nothing gets covered up or overlooked.
Smoke particles work their way into fabric, drywall, and HVAC ductwork. Standard cleaning won't touch it. We use thermal fogging and HEPA air scrubbers to pull smoke odor out at the source instead of covering it up.
Mold thrives in the humid pockets left behind after water intrusion. We don't just wipe visible spots; we track the moisture source, contain the area, and remove affected material so the problem doesn't resurface in a few months.
Once the damage is handled, we can carry the project through to a finished result, including drywall, paint, and flooring, so you're not left coordinating a separate contractor for the final stretch.
Whether it's a small patch job or an entire room, our crews match textures, finishes, and materials so repaired sections blend seamlessly with the rest of your space.
You describe the situation, and we send a crew, often within 90 minutes for active emergencies.
We inspect the damage, document everything with photos, and put together a written scope of work
Extraction, demolition, drying, cleaning, or rebuilding happens according to the agreed plan and timeline.
We review the completed work with you directly and address anything before considering the job closed
We explain what we find, what it will take to fix it, and what it will cost, without inflating the scope of work
We've worked with most major carriers and know how to document a claim so it holds up during review.
The same technicians who start your project see it through, rather than rotating subcontractors in and out
We aim for repairs that hold up for years, not patches that need revisiting.
Posted on Google amanda campbellTrustindex verifies that the original source of the review is Google. So happy with our choice of having tri state restoration do our rebuild for our home. Very grateful for Josh and Chad for working so hard on making our house a home again and being able to count on them to get the work done everyday that they were here. 🙌Posted on Google peter hartzTrustindex verifies that the original source of the review is Google. Sam N. and Keri did an amazing job cleaning two pieces of furniture that had been overused by my dog. They really went to town and now the pieces are almost new again!Posted on Google Heather BodineTrustindex verifies that the original source of the review is Google. Extremely helpful and accommodating took time to explain restoration process and options for my client excellent company and will use in the futurePosted on Google Jay DeeTrustindex verifies that the original source of the review is Google. Chad M. & Ronnie B. were great to work with and did an excellent job with the rebuilt. If I needed this company again for anything, even if it wasn't able to be processed through insurance, I would recommend. Ron M the initial representative that did the quote was very open with my options, and managed to get me in way under the 4-6 week time frame they had initially quoted me because my project was smaller. Brandon at Paramount Restoration recommended this company and I don't regret following their recommendation at all. Great service all around.Posted on Google Barbara ShankTrustindex verifies that the original source of the review is Google. We had a water pipe break on 12/26/22. Tri-state was able to quickly get the water damaged carpet and cabinets removed. A few weeks later they started on the restoration and came almost every day until our basement was back to normal. Same crew showed up on time and very professional.Posted on Google Jeff ZollettTrustindex verifies that the original source of the review is Google. Work was outstanding and done in a timely manner. Mgr. and job foreman were responsive to our needs and requests. Would recommend highly.Posted on Google Shannon RobbinsTrustindex verifies that the original source of the review is Google. Awesome company! Would definitely do business with them again!Posted on Google Joe McCollumTrustindex verifies that the original source of the review is Google. They worked with our insurance and were able to do whatever we needed. They were responsive to any unexpected problems that came up and handled it correctly. They have good contacts with other companies for getting what was needed. I recommend them highly!
Yes, we explain all recommended work and associated costs before beginning.
We work efficiently to minimize downtime whenever possible.
Yes, we restore apartments, condominiums, and multi-family properties.
Yes. We document damage thoroughly and communicate with your adjuster so the claims process moves smoothly on your end.
Yes, we remove odors caused by smoke, mold, water damage, and other sources.
Yes, we repair or replace flooring as needed.
Posted on Google amanda campbellTrustindex verifies that the original source of the review is Google. So happy with our choice of having tri state restoration do our rebuild for our home. Very grateful for Josh and Chad for working so hard on making our house a home again and being able to count on them to get the work done everyday that they were here. 🙌Posted on Google peter hartzTrustindex verifies that the original source of the review is Google. Sam N. and Keri did an amazing job cleaning two pieces of furniture that had been overused by my dog. They really went to town and now the pieces are almost new again!Posted on Google Heather BodineTrustindex verifies that the original source of the review is Google. Extremely helpful and accommodating took time to explain restoration process and options for my client excellent company and will use in the futurePosted on Google Jay DeeTrustindex verifies that the original source of the review is Google. Chad M. & Ronnie B. were great to work with and did an excellent job with the rebuilt. If I needed this company again for anything, even if it wasn't able to be processed through insurance, I would recommend. Ron M the initial representative that did the quote was very open with my options, and managed to get me in way under the 4-6 week time frame they had initially quoted me because my project was smaller. Brandon at Paramount Restoration recommended this company and I don't regret following their recommendation at all. Great service all around.Posted on Google Barbara ShankTrustindex verifies that the original source of the review is Google. We had a water pipe break on 12/26/22. Tri-state was able to quickly get the water damaged carpet and cabinets removed. A few weeks later they started on the restoration and came almost every day until our basement was back to normal. Same crew showed up on time and very professional.Posted on Google Jeff ZollettTrustindex verifies that the original source of the review is Google. Work was outstanding and done in a timely manner. Mgr. and job foreman were responsive to our needs and requests. Would recommend highly.Posted on Google Shannon RobbinsTrustindex verifies that the original source of the review is Google. Awesome company! Would definitely do business with them again!Posted on Google Joe McCollumTrustindex verifies that the original source of the review is Google. They worked with our insurance and were able to do whatever we needed. They were responsive to any unexpected problems that came up and handled it correctly. They have good contacts with other companies for getting what was needed. I recommend them highly!